C.H. Robinson Strengthens Investment and Support For Healthcare Customers

Expanded ISO 9001 Certification provides critical new Logistics Options for North American Medical and Pharmaceutical Sector

mai 21, 2025 | Press Release

C.H. Robinson, a leading global logistics provider managing 37 million shipments annually, announced today that it has expanded its ISO 9001:2015 certification. This expansion reinforces Robinson’s commitment to delivering high-performance, regulatory-compliant supply chain solutions, while enhancing its ability to meet rigorous quality standards with safety and reliability. It also solidifies Robinson’s leadership as a trusted partner for medical device, medical technology and pharmaceutical customers.

The certification affirms the company’s adherence to best practices in temperature control, chain of custody, and product protection, enhancing its capabilities in the healthcare logistics sector, where precision and compliance are crucial.

To meet healthcare customers' specific needs, C.H. Robinson uses a tiered system of Standard Operating Procedures (SOPs) aligned with ISO 9001:2015 standards. Thanks to these SOPs, it can:

  • Provide clear instructions for product handling, storage, and transportation, which minimizes errors, protects product integrity and ensures patient safety comes first.
  • Enhance training and compliance, ensuring that all personnel adhere to best practices and regulatory requirements.
  • Emphasize traceability and accountability, crucial for preventing counterfeit goods and facilitating recalls quickly.

This framework ensures consistency and rigor across logistics processes while maintaining flexibility to adapt to evolving regulations and changing customer expectations. By being agile and responsive, C.H. Robinson empowers its partners to focus on exceptional patient care without supply chain disruptions.

"This certification enhances our global logistics capabilities, strengthens partnerships with customers and carriers, and underscores our commitment to precision, compliance, and reliability—empowering us to deliver high-quality, auditable transportation solutions at scale," said Ronnie Davis, Vice President, North American Healthcare at C.H. Robinson. "This commitment not only helps our customers comply with rigorous regulatory requirements but also enables exceptional care because products are delivered in a safe, compliant manner.”

With this expanded certification and advanced operational capabilities, C.H. Robinson continues to set the standard in healthcare logistics—providing trusted, quality-driven solutions and a commitment to continuous improvement in support of better outcomes around the world.

For more information about C.H. Robinson and healthcare logistics, visit www.chrobinson.com.

About C.H. Robinson

C.H. Robinson is the global leader in Lean AI supply chains. For more than a century, companies everywhere have looked to us to reimagine how goods move. Now, as we redefine what’s next for the industry, that same drive fuels our commitment to Building Tomorrow’s Supply Chains, Today™. Trusted by 83,000 customers and 450,000 contract carriers, we manage an unmatched 37 million shipments annually, representing $23 billion in freight. We deliver tailored solutions across the world via truckload, less-than-truckload, ocean, air, and more. With our unique combination of human insight and Lean AI working as one, supply chains move faster, smarter, and more sustainably. As a responsible global citizen, we proudly contribute millions to the causes that matter most to our employees. For more information visit www.chrobinson.com. (Nasdaq: CHRW)